Testimonials – what our customers think of us, our clouds and our other acoustic products

"Taunton School’s dining rooms are busy, vibrant and often noisy environments. When we looked for an acoustic dampening solution to create a calmer and more enjoyable dining experience for our staff and pupils, we were delighted to deal with the Woolly Shepherd. Their approach has a mix of local Somerset charm and customer service, style, eco-friendliness and really impressive technical expertise; it was a winner from the start."

"Their technical knowledge was spot on and very reassuring – we received a number of quotes from other companies who didn’t even conduct a detailed sound survey. The installations themselves were professionally installed with minimal fuss, and look fabulous – they have created a talking point with all sorts of valuable lessons about the use of local produce, sustainability and science…..made all the more impressive in that you can actually hear these conversations now! The clouds really do work and our dining experience has been demonstrably improved as a consequence."

"So impressed with the first dining room installation, we immediately ordered a second batch for the junior school’s dining room."

"I wouldn’t hesitate to recommend the Woolly Shepherd for an acoustic dampening solution; great product, great service and competitively priced. Thank you."

Alex Murray
Operations Manager

Mark Godfrey, Managing Director, Deer Park Country House

"In March 2016 our new Georgian Orangery was completed after a six month build and 2 years of planning. A stunning 240sqm space specifically built for weddings and corporate dining. We thought we had created something really special and so did the majority of our guests, that is until we realized we had a huge problem on our hands. The acoustics were terrible, all hard surfaces resulting in the cathedral effect, noise just bounced around the room making it extremely difficult to hear anything. Introducing live bands or music of any nature just made the problem worse. We lived with the problem, trying to ignore it, however the issue didn’t go away and in fact we started to get a poor reputation resulting in us losing a potential high spending wedding. Something had to be done! I was recommended The Woolly Shepherd by a bride who had previously used them on a project and said how good they were. So I contacted them and discussed the issue. The Woolly Shepherd team came down to Deer Park to do some reverberation tests on the space and confirmed that yes we did have quite an issue, they did their calculations and gave us the good news that it could be fixed. Thankfully the style and design of the ceiling meant that the acoustic panels that are created by The Woolly Shepherd could be made to fit in the ceiling coffers blending into the space beautifully. We had some design discussions to get over some of the challenges but eventually we came to an agreement of the colour, size and positions. The team at Woolly Shepard then had to work out how to fix the panels in a simple and easy way. The team that fitted the panels were great and very quick, however there was some damage to the ceiling where the fixing points where made. I mentioned this to them and they very quickly had this resolved without any fuss. And wow what a difference, even after the first “bay” was fitted you could tell this was going to be very successful!....and indeed it was, what an amazing transformation of the space. To say it changed the dynamic would be an understatement, literally overnight the problem went away and actually the panels fit in and accentuate the ceiling design. Live music, conferences, wedding speeches are now possible without any negative feedback, its bliss!"

“Holy Trinity Church, Frome recently underwent a major re-ordering project and part of that process involved removing the wooden flooring and the wooden pews.  Whilst the end result provided a stunning interior, the ceramic floor and new seating created an acoustic challenge that could not be overcome by simple adjustments on the sound desk.  The echo was a really significant problem and detracted from the overall enjoyment of the building.  The church management team looked at all sorts of ways to solve this problem and finally decided to engage The Woolly Shepherd. 

“They worked with us as well as for us, sensitively suggesting the means by which the problem could be overcome.  We needed to subdue the echo without losing the ‘sharpness’ that was required for the various choirs and orchestras that use the church.  The design was presented and approved and, with minimum interruption or interference, the installation took place.  The acoustic panels – all natural products – were positioned carefully, so as not to spoil people’s view and enjoyment of the beautiful Burne-Jones stained glass windows.  The panels blend into the wall and one hardly notices that they are there. 

“The difference the installation has made has been quite remarkable.  The clarity of the spoken word has, unquestionably, improved beyond expectation and the highly favourable comments from the musicians have ensured a stream of bookings from local choirs and orchestras – it remains a firm favourite for the Frome Festival! 

“Thank you, Woolly Shepherd!  You solved the problem, did the job, within budget, on time and always with a smile!” 

"As a charity that helps deaf adults and deaf children through providing clever, loveable Hearing Dogs, we had been searching for attractive, cost-effective acoustic panels for years to improve the experience in our barn-like buildings.The Woolly Shepherd were a delight to deal with, and the products are perfect. They have been welcomed so much by people with hearing difficulties, and they are quite possibly one of the best investments I have made in our HQ.

Michele Jennings, Chief Executive, Hearing Dogs for Deaf People.